Shipping & Return Policy
From € 74,95 Free shipping for NL, BE and DE. If you order on working days (Monday - Friday) before 16:00 PM, the mail will be shipped the same day with PostNL and will therefore be delivered the next working day (and Saturday). If you do not live in the Netherlands it may take longer. Delivery times may be longer during public holidays, if in doubt please contact us contact without obligation.
Letterbox shipment (NL only) from € 2,95: If you place a small order, it will probably fit in your letterbox. The rate for normal (without urgent) letterbox shipments is € 3,95 (only within the Netherlands). You will then receive a track & trace code. For small letterbox orders up to € 15, you can also choose to have them sent without a track & trace code. Then you only pay € 2,95.
Immediately after your shipment has been sent, you will receive a Track & Trace code by mail with which you can track your package at PostNL. Package shipment: We send products of normal and large format via normal PostNL parcel post. Normal shipping rate for Parcel post via PostNL is:
- NL € 6,95 (Free from € 74,95)
- BE € 7,50 (Free from € 99,95)
- DE € 7,50 (Free from € 99,95)
- FR € 13,95
Immediately after the package has been sent, you will receive a Track & Trace code by mail with which you can track your package at PostNL.
Order on Sunday to Thursday before 23:59 you can start your order with express delivery tomorrow. Order on Monday to Friday before 12:00 you can get started with your order the same evening via express delivery. Express delivery is via DHLVandaag. Delivery times may be longer during public holidays, if in doubt please contact us contact without obligation.
- NL Package € 7,95 (Free from € 124,95)
- NL Letterbox € 7,95 (Free from € 124,95)
- BE - N / A
- DE - N / A
- Express shipments are delivered in the evening!
- Delivery to the Wadden Islands can take up to 72 hours.
Up to 14 days free Returns:
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping. In addition, you will receive a return label for the shipment to return your product free of charge.
- Free returns only apply to the Netherlands
- Free returns only apply to orders shipped via Postnl (not via express delivery & without track & trace)
Are you outside this period or are you not from the Netherlands? Then take it contact us. Pay attention! If you send the package yourself (without a return label given by us), these costs are for your own account. If you make use of your right of withdrawal, the product will be returned to Electronics with all accessories and - if reasonably possible - in the original condition and packaging. Has damage occurred during the return? Then this is at the risk of the customer. To exercise this right, please contact us at Info@elektronicavoorjou.nl. We will then refund the complete order amount including shipping costs within 14 days after registration of your return, provided that the product has already been returned in good order. If there is any damage and/or wear and tear, a value reduction will be charged.
Want to know more about what you can do with a product? Read these articles:
How do I return?
In all cases, please contact us. This can be done via the Contact page or send an email to firstname.lastname@example.org In all cases put in the subject Returns + Your Order Number!
Software The return right on software or products containing software expires at the time of downloading or breaking the seal.
Reorders and Pre-orders:
If an order includes a product where "Available through backorder" or where Pre-0rder is listed.
This order will be shipped as soon as that / those products are received.